Payment & Return Policy

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Item# z9-return

Product Description

Information regarding payments:

 

We accept MasterCard, VISA, Discover, American Express, and ATM / Debit Cards with a VISA or MasterCard logo.  We also accept PayPal.

 

We do accept personal checks, money orders, cashier's checks, but we do not ship your order until they have cleared our bank.

 

Information regarding credit card and debit card charges:

 

Your card is only authorized when you place an order. We don't charge your credit card until the order has shipped and is on its way to you.

 

If you are paying for your order with a DEBIT CARD please note:   Your bank statement will show two entries at the same time, a pre-authorization and the final sale. The pre-authorization hold will fall off within 3-10 days, depending on your bank's policies. This hold verifies that funds are available, allowing us to begin processing your order. Unfortunately, with a debit card, the pre-authorization hold and final charge aren't combined into one single transaction. 

 

Information regarding sales tax:  

Only Wisconsin will be charged for sales tax. 

However, if you have a Tax Permit for WI, you will not have to pay the sales tax. We will NEED A COPY OF YOUR TAX CERTIFICATE.  You can fax it to 920-833-0556 or email a scanned copy of it to admin@DiscountEmbroideryBlanks.com .  You only have to send your tax ID info once.  We will keep it on file.  Then when you place future orders, simply put in the comment box in the checkout section that your tax info is on file.   We will verify and then we will remove the cost of the taxes BEFORE your credit card is charged.  If you paid with PayPal, we will give you a refund via your PayPal account.



Return Policy:

 

If you receive an item that's not what you expected, simply send it back to us in new unused/unwashed re-saleable condition within 30 days of purchase and we will refund your purchase price. If you return it between 31 and 60 days you will incur a 15% restocking fee.  We do not allow returns after 60 days.  

 

We do have 1 exception to this policy if you purchase multiples of an item (for example; a dozen baby bibs)  you can wash 1 (one single bib-  to test for shrinkage, wrinkling and  other factors) and still get a refund for the entire dozen, BUT…  if you wash all 12, you are not able to return them. We allow this exception because we do understand that what an item looks like after washing is important to the finished results of your projects. 

 

 

Shipping charges will not be refunded unless we are in error or the product is defective.

 

Your account will be credited with-in two business days.

 

If an item is damaged in shipping, please retain all packing materials and call us toll-free at 866-210-0072,  so that we can arrange for a replacement.

 

If the order was shipped by FedEx, we will initiate a damage claim with them, a FedEx driver will probably need to see the damaged item as well as the packing materials.  For items sent by USPS,  we will replace the damage item once we've received the broken item from you.

You may send payments & returns to:

 

Discount Embroidery Blanks

1050 Robbins Street

Seymour, WI 54165




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Discount Embroidery Blanks is a wholesale distributor of BLANK items.

Sorry, we DO NOT offer embroidery or embellishment services on any of our items.

(Please check your local yellow pages for embroiders in your area.)

 

$50.00 Minimum Order in any combination.

No Resale License Number is required.

We offer free FedEx ground shipping service on orders exceeding $250.00

Click here to see our Shipping Rate information

 

**If you need your order in a hurry, you must call us for expedited shipping!**

Toll free 1-866-210-0072

Expedited shipping is based on actual FedEx rates calculated by weight and dimension of the package.

Click here for more detailed information regarding expedited shipping.  (look for the blue box)

 

 

All orders typically ship the same or next business day.

Standard shipping rates are based on tables located on our shipping information page. 

Click here to see our Shipping Rates

We have a Fully Secure Online Shopping Cart!

We do understand some customers are not comfortable entering their credit card number on line, just fill you’re shopping cart and go through our secure checkout process; select "Call in Credit Card #" as your method of payment. We'll hold your order until we hear from you.

We hope you enjoy your online shopping experience with us.

If you have any questions about any of our products,

Please feel free to contact us at:

admin@discountembroideryblanks.com

Phone or fax toll free at 866-210-0072  


Be sure to visit our Parent Company

The Sewphisticated Stitcher

We have all your favorite Machine Embroidery Supplies including a huge selection of Rayon & Poly Threads from Madeira, Bobbin Thread – pre-wound and spools, Needles, Scissors, Embroidery Stabilizers, Notions, as well as additional embroidery blanks.

www.TheSewphisticatedStitcher.com 

 

Save on shipping if you make a purchase at both

Discount Embroidery Blanks

and

The Sewphisticated Stitcher

If your orders are placed less than 90 minutes apart from each other, we will consolidate your orders and remove your shipping costs from The Sewphisticated Stitcher order. Please put a note in the order comments section when you check out to help us catch these 2 orders.

Payment & Return Policy
Payment & Return Policy - Inset