Shipping Information

Normally we offer same day shipping if we receive your order by

11:00 am Central time.  M-F

 

Our business hours are:

Mon – Thurs    7:30 am – 4 pm  (CST)

    Friday         7:30 am – Noon  (CST)

Call us toll free at 866-210-0072

 Discount Embroidery Blanks is centrally located in Wisconsin.  This means that we can send packages to most areas of the Continental (lower 48 states) USA in just a few business days.

(Exceptions to all delivery times: APO/FPO, PO Boxes, Alaska, Hawaii, US Territories, Canada, and some remote areas in the Continental USA and locations outside of US) See below for more information

 

 

 

 

 

Alaska & Hawaii customers – shipping

For packages being sent to Alaska & Hawaii, your order will be shipped via USPS Priority mail.  Your cost will be the actual cost to ship charged by the US Postal Service.  The actual cost is based on the weight, dimension and distance the package is being shipped. 

 

 

** This is our discounted rate as we are not able to offer AK & HI customer’s free shipping

 

You will receive a separate e-mail with your shipping tracking number when your order has shipped. 

 

 

Residents of US Territories will pay actual shipping costs.  These orders will be shipped via US Priority Mail.  (For locations outside of US see international shipping information below)

 

 

The information below refers to International Customers.

We offer international shipping to the following countries:

Canada, Europe, Australia & New Zealand 

Please note: Packages shipped outside of the United States take additional time to process as packages have to be taken to the post office for Customs processing.

International Shipping Rates & Information

All packages are shipped via US Postal Service, Global Priority Mail. ACTUAL shipping rates will be charged. Actual rates are based on the weight and/or size of the package. You will NOT see the shipping rates as you are checking out on our site. The rate is determined when the package ships. Some countries have a size restrictions, please be aware of your counties limitations before ordering.

If you need to know the shipping charge before you place an order please send us an e-mail at admin@DiscountEmbroideryBlanks.com with a list of the items you wish to purchase.  We will calculate your charges beforehand. 

Customer is responsible for all applicable government taxes, duties, custom fees and/or broker fees.

Backordered items will be cancelled unless delivery is expected in a day or two. We may hold your order, pending delivery of backordered items in an attempt to ship as much merchandise as possible.

Items with SHIPPING RESTRICTIONS will be cancelled from your order.

When you place an online order, you automatically accept the responsibility for lost, stolen, or damaged merchandise shipped by Discount Embroidery Blanks.

 

Undeliverable or Refused Shipments:
If a shipment is returned to us because the address you provided in your order is undeliverable, you will be responsible for the full cost of reshipping the order to a corrected address; we will contact you to obtain a correct address and approval for the additional shipping charge. If you choose not to have the order delivered again, we will refund your purchase price, minus the cost of shipping and we will also charge you a 15% restocking fee. 

If a shipment is returned to us because you refuse delivery for any reason, we will refund your purchase price, minus the cost of shipping and we will also charge you a 15% restocking fee.  We will not attempt to ship your order a second time.

We hope you enjoy your online shopping experience with us. If you have any questions about any of our products, please feel free to email us at: 
gail@ilovethread.com

 Phone – Toll free: 866-210-0072 

You may send payments & returns to: 

Discount Embroidery Blanks

1050 Robbins Street

Seymour, WI 54165

 

Information regarding out of stock items on your order: 

We normally stock a fairly large inventory of the items we offer for sale.  On rare occasions however, we do run out.  If an item on your order is out of stock, we will hold the order for 4 days.  If items are still not in stock by then, your order will be processed and shipped.   You will need to reorder the out of stock item on your next order, as we do not automatically ship backorders.

 You will be notified if any of your items are out of stock.