Shipping Information & Policies

Information regarding payments:

We accept Master Card, VISA, Discover, American Express, and ATM / Debit Cards with a VISA or Master Card logo.  We also accept PayPal

We also accept personal checks, money orders, cashier's checks, but we do not ship your order until they have cleared.

Information regarding credit card and debit card charges:

Your card is only authorized when you place an order. We don't charge your credit card until the order has shipped and is on its way to you.

If you are paying for your order with a DEBIT CARD please note:   Your bank statement will show two entries at the same time, a pre-authorization and the final sale. The pre-authorization hold will fall off within a couple days, depending on your bank's policies. This hold verifies that funds are available, allowing us to begin processing your order. Unfortunately, with a debit card, the pre-authorization hold and final charge aren't combined into one single transaction.

Information regarding sales tax: 

Only Wisconsin will be charged for sales tax. 

  However, if you have a Tax Permit for WI you will not have to pay the sales tax. We will NEED A COPY OF YOUR TAX CERTIFICATE.  You can fax it to 920-833-0556 or email a scanned copy of it to admin@DiscountEmbroideryBlanks.com  .  You only have to send your tax ID info once.  We will keep it on file.  Then when you place future orders simply put in the comment box in the checkout section that your tax info is on file.   We will verify, and then we will remove the cost of the taxes BEFORE your credit card is charged.  If you paid with PayPal we will give you a refund via your PayPal account.

Information regarding out of stock items on your order:

We normally stock a fairly large inventory of the items we offer for sale.  On rare occasions however we do run out.  If an item on your order is out of stock, we will hold the order for 4 days.  If still not in stock by then your order will be processed and shipped.   You will need to reorder the out of stock item on your next order as we do not automatically ship back orders.

You will be notified if any of your items are out of stock.

Information regarding shipping:

Discount Embroidery Blanks is centrally located in Wisconsin.  This means that we can send packages to most areas of the Continental USA in 3 business days.  (West cost will take 4 business days)

(Exceptions to all delivery times: APO/FPO, PO Boxes, Alaska, Hawaii, US Territories, Canada, and some remote areas in the Continental USA and locations outside of US )

Normally we offer same day shipping if we receive your order by 11:00 am Central time.  M-F

All items are shipped standard via FedEx Ground.  You will receive a separate e-mail with your shipping tracking number when your order has shipped.

Please see chart below for standard shipping rates in US

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·         (* Standard Delivery Rates for Lower 48 States effective as of January 18, 2011)

Residents of Hawaii, Alaska, & US Territories; will pay actual shipping costs.  These orders will be shipped via US Priority Mail.  (For locations outside of US see international shipping information below)

The information below refers to International Customers.

As of January 1, 2006 we now will ship to:

Canada, Europe, Australia & New Zealand

Please note: Packages shipped outside of the United States take additional time to process as packages have to be taken to the post office for Customs processing.

International Shipping Rates & Information

All packages are shipped via US Postal Service, Air Mail. ACTUAL shipping rates will be charged. Actual rates are based on the weight and/or size of the package. You will NOT see the shipping rates as you are checking out on our site. The rate is determined when the package ships. Some countries have a size restriction, please be aware of your counties limitations before ordering.

If you need to know the shipping charge before you place an order please send us an e-mail at admin@DiscountEmbroideryBlanks.com with a list of the items you wish to purchase.  We will calculate your charges before hand.

Customer is responsible for all applicable government taxes, duties, custom fees and/or broker fees.

Back ordered items will be cancelled unless delivery is expected in a day or two. We may hold your order, pending delivery of back ordered items, in an attempt to ship as much merchandise as possible.

Items with SHIPPING RESTRICTIONS will be cancelled from your order.

When you place an online order, you automatically accept the responsibility for lost, stolen, or damaged merchandise shipped by Discount Embroidery Blanks.